Privacy Policy & User Agreement

Learn how we protect your data and ensure a secure learning experience

Overview

Okaluli is committed to respecting and protecting your privacy. This Privacy Policy and User Agreement outlines the types of information we collect, how we use and protect that information, and the terms under which you agree to use Okaluli's services.

Information We Collect

  • Mobile Number: Your mobile number is collected to enable personalized interactions.
  • Conversation Data: We store the content of your conversations with Okaluli.

Purpose of Data Collection

  • User Identification: To retain memory of previous interactions
  • Performance Tracking: To monitor your academic progress
  • Personalized Learning: To provide tailored educational support

Data Protection

  • Encryption: All stored data is encrypted
  • Access Controls: Strict authorization protocols
  • Regular Audits: Periodic security assessments

Terms and Conditions

Last Updated: 19/08/2025

Welcome to Okaluli SMS AI ("we," "our," or "us"). By using our SMS AI service via www.okaluli.africa or through any of our SMS channels, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our SMS AI service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you should not use the service.

2. Services Provided

Okaluli SMS AI provides automated responses and AI-driven interactions through SMS. The service is intended for informational and engagement purposes.

3. Data We Collect

When you interact with Okaluli SMS AI, we may collect the following data:

  • SMS Content: Incoming messages you send to our service and the responses generated by our AI.
  • Personal Information: Your name, cell phone number, occupation, and town name (when provided).

We do not collect sensitive personal information (such as ID numbers, banking details, or passwords).

4. How We Use Your Data

The information we collect is used to:

  • Provide AI-powered SMS responses.
  • Improve the quality and relevance of our services.
  • Analyze usage trends and interactions for service optimization.

We will not sell or share your personal information with third parties without your consent, except as required by law.

5. User Responsibilities

By using our service, you agree:

  • To provide accurate and lawful information.
  • Not to use the service for harmful, abusive, or unlawful purposes.
  • To be responsible for the content of the SMS messages you send.

6. Data Security

We implement reasonable security measures to protect the information collected. However, you acknowledge that no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Third-Party Services

Our service may integrate with third-party platforms (e.g., telecom providers, automation tools). We are not responsible for the policies or practices of third parties.

8. Limitation of Liability

Okaluli SMS AI is provided "as is" and "as available." We make no guarantees about the accuracy, reliability, or availability of responses. We are not liable for any damages arising from the use of the service.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the service after changes means you accept the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Phone: 0858117337

Email: admin@okaluli.africa

Questions?

For any privacy-related questions or concerns, please contact us at:

admin@okaluli.africa